Our return policy is valid if you are not completely satisfied with any product due to
- defects in design, materials and workmanship,
- unsatisfactory quality or fit for the purposes for which they are intended,
- the products being past their expiry date after the goods were delivered.
We are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened and unused condition.
In case of a missing product/wrong delivery, and return the products send us an email at shop@zahrabee.com within 7 days of delivery with your order details and photos of the products received. Your query will be addressed within 48 hours.
Order Not Received
If your order is stuck in transit or you have not received it, drop us an email at shop@zahrabee.com within 3 days (72 hours) of the date of delivery. We will make sure to resolve it at the earliest.